Shipping policy
Welcome! We’re committed to delivering your favorite accessories quickly and reliably. Please review our shipping policy below for everything you need to know about how we process our orders.
Fulfillment & Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email with a tracking number once your order has shipped.
Note: During high-volume periods such as sales or new collection launches, order processing may take slightly longer.
Shipping Options & Rates
We currently ship within the U.S. and internationally.
U.S Domestic Standard Shipping
- Delivery Time: 5-8 business days
- Cost: $6.99
U.S Domestic Expedited Shipping
- Delivery Time: 1-2 business days
- Cost: $19.99
International Standard Shipping
- Delivery Time: 8-10 business days
- Cost: Based on country and parcel weight
Track Your Order
Once your order ships, you’ll receive an email with a tracking number. You can also track your order status anytime through your account on our website.
Lost or Delayed Packages
While we do our best to ensure timely delivery, Diamond’s Playhouse is not responsible for delays caused by shipping carriers or incorrect address entries. If your package is delayed or missing, please contact our support team and we’ll be happy to assist.
Address Changes & Order Modifications
Please double-check your shipping address before placing your order. If you need to make an order change, contact us within 30 minutes after placing your order. Please be advised we cannot guarantee modifications.
Need Help?
If you have any questions or concerns about your order or our shipping policy, please contact us via email at info@diamondsplayhouse.shop.
Last updated: January 1st, 2026